The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico

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The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen

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Check-in date:
05 Mar 2026
Check-out date:
06 Mar 2026
Guests
2 guests
Ages of children:

The Reef 28 Hotel & Spa (Adults Only)

ex. The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive

Nestled about 15 minutes' walk from Sun Jaguar, the 5-star luxury The Reef 28 Hotel & Spa Playa del Carmen boasts 2 hot tubs. Boasting ping pong, billiards, and yoga, along with a pool bar, the chic hotel is located within easy reach of the Frida Kahlo Museum Playa Del Carmen.

Enjoying a central location in a walkable area, the hotel is 500 metres from Mamita's Beach Club. The mall Winpot Playa del Carmen Casino is within 25 minutes' walk of The Reef, and Aeropuerto de Playa del Carmen airport is 5 km away. The Scenic Point Esmeralda White-Sand Beach also lies 2.9 km away. The nearest bus stop is Colectivo pick up, located nearly 10 minutes' walk away.

You can stay in one of the 234 air-conditioned rooms featuring a flat-screen TV with satellite channels along with a mini fridge bar and a microwave. They are equipped with private bathrooms. Some of the air-conditioned rooms boast sea views.

The Reef 28 Hotel & Spa serves buffet breakfast in the morning. The property provides 4 dining options, including El Asiatico restaurant serving Asian dinner, and Veintiocho restaurant which also offers international lunch. The bar serves refreshing drinks. The Reef Playa del Carmen features a restaurant nearby, where guests can enjoy a variety of international cuisine.

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Room overview

You can stay in one of the 234 air-conditioned rooms featuring a flat-screen TV with satellite channels along with a mini fridge bar and a microwave. They are equipped with private bathrooms. Some of the air-conditioned rooms boast sea views.
Checking available rooms

Features

  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • Indoor swimming pool
  • Beach access
  • Fitness centre

Internet connection

  • Free Wi-Fi

Parking

  • Free parking
  • Valet parking

Transfer

  • Paid shuttle service

Activities & entertainments

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Locker room
  • Currency exchange
  • Multilingual staff
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

For business

  • Business centre
  • Meeting/ Banquet facilities

For children

  • Adults only
  • Board games

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

For disabled guests

  • Rooms/ Facilities for disabled
  • Wheelchair access

Rooms have

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom has

  • Free toiletries

Media

  • Flat-screen TV

General facilities

  • Non-smoking property
  • Lift
  • Smoke detectors
  • Fire extinguishers

Pets

  • No pets allowed

Good to know

Check-in: from 15:00 until 23:59
Check-out: until 12:00
Licence number008-007-004140/2025
  • Extra beds
  • There is no capacity for cots in a room.

Reviews

Find out what other guests say about The Reef 28 Hotel & Spa (Adults Only)! 
For your convenience, we have collected the reviews from several sources.

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100% Verified Reviews

8.1 /10

Frank

9/10

2022-08-03

The hotel was gorgeous, I liked fashionable rooms and courteous stuff. Magnificent and wonderful location next to Playacar. I spent some time with good drinks in the good roof top bar.

Robert

10/10

2022-08-01

I loved the place and its staff and food. The hotel of choice in Playa del Carmen.

Didn't like the area, it was not nice.

Jacob

8/10

2022-07-26

The venue was spotlessly clean, offered great staff and location. Comfortable beds and climate control, an individual safe and multi-channel TV.

Frances

8/10

2022-05-21

We loved every detail about our really enjoyable 1 night stay here. Comfy bed, large bathroom and climate control, multi-channel TV and a mini-fridge-bar in the room. The restaurant was good with delicious meals.

Jean

8/10

2022-04-25

It was a great experience, I loved people and location. The restaurant was nice for freshly prepared food at a decent restaurant, I tried excellent dishes. A shower, hair dryers and bath sheets were available there.

Bruce

9/10

2022-02-17

Everything was great, so were particularly nice views over the sea. The pool was nice and I had cold drinks in the roof top bar. Besides, the parking was on site. Loved food selection, meals were great and they have plenty of options👌

Their staff were useless.

Brian

9/10

2022-01-22

Spotless hotel, best team members that do n't know anything about customer service.

Chester

9/10

2022-01-18

Actually everything was perfect, my next choice again in Playa del Carmen. Competent personnel was that do n't know anything about customer service.

Katie

10/10

2022-01-15

Location was enjoyable, room was silent and fancy. The staff was always available, many of them were responsive people. The breakfast was gorgeous with variety of amazing food on offer. Quick check-in & excellent service. The hotel was adjacent to the natural beach.

Don

9/10

2021-11-22

Don't forget to explore Centro district. Had premium drinks in the main bar.

Edward

8/10

2021-11-18

Contemporary 5 star hotel with pretty friendly staff and tasty breakfast. This venue was set in a central area just off bars, the sea and the "quinta "and restaurants. Also, you could visit Quinta Alegria Shopping Mall.

David

9/10

2021-11-03

Reasonably spacious, beautiful hotel, its food and rooms were very good. The restaurant here was great, we both ordered quality dishes.

Margaret

10/10

2021-10-26

Large breakfast and a functional room : that's what we liked.

Joe

8/10

2021-09-22

Spotlessly clean hotel with ideal location in Playa del Carmen just off the sea, the beach. Affable staff, were more than helpful, great value for money. Nice bedroom with a luxurious bathroom. Absolutely stunning views, lovely pool, easy to access parking.

William

9/10

2021-09-15

Atmosphere and food are wonderful, I liked it. Courtesy from the whole staff.

Albert

10/10

2021-08-04

We liked our stay and would like to come again. Well-organised a double room, amazing beds. The service was decent too. Visiting nightclubs and restaurants a few steps away from the hotel was easy.

Rob

10/10

2021-07-31

Super friendly staff and the room was well kept. Really comfy beds, a flat-screen TV with cable channels, climate control and an individual safe in the room. Hotel was fairly clean and the service was impeccable. Perfect location to playacar...

Francis

8/10

2021-07-23

Fantastic stay. The room was fine, fine, located in the local area. It was important to get Wheelchair Accessible room and that went well. The hotel was placed in the secluded location.

Sarah

9/10

2021-07-15

Breakfast was above average, location was wonderful, staff was extremely helpful. They made my stay perfect. I loved the room, it was extra comfortable and fashioned. Spotless and absolutely gorgeous hotel in Centro district. And I was in the city.

Harry

10/10

2021-06-28

Appetizing breakfast, thorough staff, incredible beds.

Michael

9/10

2020-12-31

we only slept at the deluxe junior suite, but we really loved it. 10 mins walk to the center. the restaurant was perfect, and staff pleasant.

Mary

10/10

2020-09-13

Nice place for a 6-night stay. It's a big hotel, good breakfast. Extremely friendly staff. We loved climate control, flat-screen TV and a coffee maker. Booked table at Cachito, it's their onsite restaurant.

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Availability search

Check-in date:
05 Mar 2026
Check-out date:
06 Mar 2026
Guests
2 guests
Ages of children:
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