The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen

1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico

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The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen

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Check-in date:
22 Jul 2026
Check-out date:
23 Jul 2026
Guests
2 guests
Ages of children:

The Reef 28 Hotel & Spa (Adults Only)

ex. The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive

Situated 500 m from the Plaza Las Americas, the 5-star luxury The Reef 28 Hotel & Spa Playa del Carmen showcases 2 hot tubs. Boasting a location in a popular area and only a few steps from the Frida Kahlo Museum Playa Del Carmen, the chic hotel offers guests a steam room, a Jacuzzi, a sauna, and a massage chair as well as a heated swimming pool.

A mere 11 minutes' walk from the Quinta Avenida, the hotel is also only 1.5 km from the Riviera Art Gallery. Centro with all of Imperial County, where The Reef 28 Hotel & Spa Playa del Carmen sits, grants access to cultural attractions like the 3D Museum of Wonders, which is about a 5-minute drive away. There is the Los Fundadores Park merely 1.6 km away, and Hotel Shuttle Meeting area bus station is fairly close to the property. For those travelling from afar, Aeropuerto de Playa del Carmen airport is 5 minutes' drive away.

The Reef 28 Hotel & Spa offers 234 rooms with air conditioning, as well as self-catering options such as a minibar fridge. The private bathrooms include a separate toilet and a shower. A separate toilet and a shower along with such comforts as hairdryers and bath sheets are featured in the private bathrooms. Guests can enjoy views of the ocean from The Reef 28 Hotel & Spa Playa del Carmen.

A vegetarian breakfast is offered on-site. This Playa del Carmen hotel provides 4 dining options, including El Asiatico restaurant serving Asian dinner, and Veintiocho restaurant which also offers international lunch. Offering city views, an Asian restaurant is located onsite. Refreshing drinks can be enjoyed at the lounge bar.

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Room overview

The Reef 28 Hotel & Spa offers 234 rooms with air conditioning, as well as self-catering options such as a minibar fridge. The private bathrooms include a separate toilet and a shower. A separate toilet and a shower along with such comforts as hairdryers and bath sheets are featured in the private bathrooms. Guests can enjoy views of the ocean from The Reef 28 Hotel & Spa Playa del Carmen.
Checking available rooms

Features

  • Free Wi-Fi
  • Valet parking
  • 24-hour reception
  • Indoor swimming pool
  • Beach access
  • Fitness centre

Internet connection

  • Free Wi-Fi

Parking

  • Parking
  • Valet parking

Transfer

  • Paid shuttle service

Activities & entertainments

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Locker room
  • Currency exchange
  • Multilingual staff
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

For business

  • Business centre
  • Meeting/ Banquet facilities

For children

  • Adults only
  • Board games

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

For disabled guests

  • Rooms/ Facilities for disabled
  • Wheelchair access

Rooms have

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom has

  • Free toiletries

Media

  • Flat-screen TV

General facilities

  • Non-smoking property
  • Lift
  • Smoke detectors
  • Fire extinguishers

Pets

  • No pets allowed

Good to know

Check-in: from 15:00 until 23:59
Check-out: until 12:00
Licence number008-007-004140/2025
  • Extra beds
  • There is no capacity for cots in a room.

Reviews

Find out what other guests say about The Reef 28 Hotel & Spa (Adults Only)! 
For your convenience, we have collected the reviews from several sources.

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Frank

9/10

2022-08-03

The hotel was gorgeous, I liked fashionable rooms and courteous stuff. Magnificent and wonderful location next to Playacar. I spent some time with good drinks in the good roof top bar.

Robert

10/10

2022-08-01

I loved the place and its staff and food. The hotel of choice in Playa del Carmen.

Didn't like the area, it was not nice.

Jacob

8/10

2022-07-26

The venue was spotlessly clean, offered great staff and location. Comfortable beds and climate control, an individual safe and multi-channel TV.

Frances

8/10

2022-05-21

We loved every detail about our really enjoyable 1 night stay here. Comfy bed, large bathroom and climate control, multi-channel TV and a mini-fridge-bar in the room. The restaurant was good with delicious meals.

Jean

8/10

2022-04-25

It was a great experience, I loved people and location. The restaurant was nice for freshly prepared food at a decent restaurant, I tried excellent dishes. A shower, hair dryers and bath sheets were available there.

Bruce

9/10

2022-02-17

Everything was great, so were particularly nice views over the sea. The pool was nice and I had cold drinks in the roof top bar. Besides, the parking was on site. Loved food selection, meals were great and they have plenty of options👌

Their staff were useless.

Brian

9/10

2022-01-22

Spotless hotel, best team members that do n't know anything about customer service.

Chester

9/10

2022-01-18

Actually everything was perfect, my next choice again in Playa del Carmen. Competent personnel was that do n't know anything about customer service.

Katie

10/10

2022-01-15

Location was enjoyable, room was silent and fancy. The staff was always available, many of them were responsive people. The breakfast was gorgeous with variety of amazing food on offer. Quick check-in & excellent service. The hotel was adjacent to the natural beach.

Don

9/10

2021-11-22

Don't forget to explore Centro district. Had premium drinks in the main bar.

Edward

8/10

2021-11-18

Contemporary 5 star hotel with pretty friendly staff and tasty breakfast. This venue was set in a central area just off bars, the sea and the "quinta "and restaurants. Also, you could visit Quinta Alegria Shopping Mall.

David

9/10

2021-11-03

Reasonably spacious, beautiful hotel, its food and rooms were very good. The restaurant here was great, we both ordered quality dishes.

Margaret

10/10

2021-10-26

Large breakfast and a functional room : that's what we liked.

Joe

8/10

2021-09-22

Spotlessly clean hotel with ideal location in Playa del Carmen just off the sea, the beach. Affable staff, were more than helpful, great value for money. Nice bedroom with a luxurious bathroom. Absolutely stunning views, lovely pool, easy to access parking.

William

9/10

2021-09-15

Atmosphere and food are wonderful, I liked it. Courtesy from the whole staff.

Albert

10/10

2021-08-04

We liked our stay and would like to come again. Well-organised a double room, amazing beds. The service was decent too. Visiting nightclubs and restaurants a few steps away from the hotel was easy.

Rob

10/10

2021-07-31

Super friendly staff and the room was well kept. Really comfy beds, a flat-screen TV with cable channels, climate control and an individual safe in the room. Hotel was fairly clean and the service was impeccable. Perfect location to playacar...

Francis

8/10

2021-07-23

Fantastic stay. The room was fine, fine, located in the local area. It was important to get Wheelchair Accessible room and that went well. The hotel was placed in the secluded location.

Sarah

9/10

2021-07-15

Breakfast was above average, location was wonderful, staff was extremely helpful. They made my stay perfect. I loved the room, it was extra comfortable and fashioned. Spotless and absolutely gorgeous hotel in Centro district. And I was in the city.

Harry

10/10

2021-06-28

Appetizing breakfast, thorough staff, incredible beds.

Michael

9/10

2020-12-31

we only slept at the deluxe junior suite, but we really loved it. 10 mins walk to the center. the restaurant was perfect, and staff pleasant.

Mary

10/10

2020-09-13

Nice place for a 6-night stay. It's a big hotel, good breakfast. Extremely friendly staff. We loved climate control, flat-screen TV and a coffee maker. Booked table at Cachito, it's their onsite restaurant.

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Availability search

Check-in date:
22 Jul 2026
Check-out date:
23 Jul 2026
Guests
2 guests
Ages of children:
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